Dell Building 'Services Supply Chain'

Dell has completed its acquisition of MessageOne, adding to the services its MSP partners can offer their end customers, and also adding to the services Dell will offer directly to end customers.

Amazon Proves That the Grass Is Not Always Greener

For those users rushing to hosted storage solutions, the news that Amazon's S3 utility has crashed should make many of them think twice before putting their eggs in the remote basket. S3 suffered a "massive" outage today, beginning at about...

Channel Summit Raises Million Dollar Question

With Dell's foray into managed services, attendees at the Ziff Davis Enterprise Channel Summit asked the vendor's channel chief some very poignant questions.

Video production collaboration

If any of your clients are doing video production, you might want to have them take a look at a collaboration technology from a new company called Cozimo.com that is geared towards them....

The growing popularity for MSPs

I am doing some research for a story for the New York Times on managed service providers and while I haven't finished am finding out some interesting trends that I thought I would share with you. The idea behind MSPs...

MSP Vendors Turn the Contract Screws

Several managed-services platform vendors are turning the screws on their Managed Service Providers with tough language and unfair consequences in their reseller contracts, says the industry group MSPAlliance. Contracts with several of vendors, including some of the most familiar names,...

MSPs Think Microsoft's SCE Could Best All Managed Services Platforms

Microsoft isn't talking yet about how it plans to market System Center Essentials 2007 to managed service providers and won't even acknowledge that it will, but some already working with Microsoft Operations Manager and SCE betas say it could best all other MSP platforms and own the vendor market.

CA the Distributor?

CA dipped its toe in the same pool Microsoft and Salesforce.com have been wading in—software distribution. The former Computer Associates, and former software maker-only, is letting several other software vendors swim to market in its stream, the OnSite PC...

40% of Enterprises Will Hit Up Managed Services for Telecom by 2009, 30% Network Management

Network complexity and convergence will drive 40 percent of enterprises to dabble in managed PBX and telecommunications by 2009, according to a recent survey by In-Stat.

Thirty percent of firms with 1,000+ employees reported they will do the same with network security, storage and hosting, according to In-Stat's Global Managed Services Trends, announced on In-Stat's Web site Feb. 26...

Hardware Completes Managed Services

N-able Technologies is doing the same thing for hardware-as-a-service that it did for managed services. The managed services platform vendor turned its model of built-in best practices and contacts for managed services on hardware, with a unit and program to...